A plain-English v1. A few legal and contact details shown in [brackets] are being finalised ahead of public launch, and this policy will be reviewed by a lawyer.

Modebase is operated by Nerida Wendy Lindsay, a sole trader trading as “Modebase” (ABN 11 593 506 649) (“Modebase”, “we”, “us”), based in New South Wales, Australia. Contact: support@modebase.app.

By creating an account or using Modebase, you agree to these terms and to our Privacy Policy.

1. What Modebase is

Modebase is a digital wardrobe service: you photograph your clothes, and we help you catalogue them, generate catalogue-style images (“renders”), build outfits and edits, style items on an optional avatar, and share lookbooks. Some features use artificial intelligence and produce generated images and extracted details.

2. Your account

• Modebase is for adults. You must be 18 or older to create an account or use Modebase.
• Keep your sign-in email secure; you are responsible for activity on your account.
• One account per person; accounts are for personal, non-commercial use.

3. Your content and your licence to us

• You own your content. Photos, selfies, recordings, and details you add remain yours.
• Licence: so we can run the service, you grant us a non-exclusive, worldwide licence to host, store, reproduce, process, adapt (for example generating cut-outs, renders, and avatar images), and display your content, including passing it to the service providers named in our Privacy Policy for processing. This licence exists only to provide and improve the service, lasts while your content is on Modebase, and ends when you delete the content or your account (except for short-lived backups as described in the Privacy Policy).
• Generated images: to the extent we hold any rights in renders, avatar images, and other outputs generated from your content, we assign or license them to you for your personal use. You are responsible for how you use generated images.
• Sharing: if you create a lookbook link, you are choosing to make that content viewable by anyone with the link until you revoke it.

4. Acceptable use

You agree not to:

• upload content you do not have the right to use, or content depicting anyone other than yourself without their consent (including selfies of other people);
• upload unlawful, sexually explicit, hateful, or harassing content, or content involving anyone under 18;
• use Modebase to harass, impersonate, or harm others;
• attempt to bypass usage limits, probe, scrape, reverse engineer, or disrupt the service, or use it to build a competing dataset;
• resell or commercially exploit the service without our written agreement.

We may remove content or suspend accounts that break these rules. Anyone can report a shared lookbook via the report link on its page.

5. Plans, trials, payments, and cancellation

• Modebase offers a free trial with limits on AI features (for example a set number of renders for a set period). Current limits, and whether a payment method is required to start, are shown in the app and may change for new trials.
• Plus subscription. Plus is a paid plan billed through our payment processor, Stripe, on a recurring basis at the price shown in the app at the time of purchase (currently A$9.99 per month, in Australian dollars; we are not currently registered for GST, so no GST is charged - if that changes, prices will be shown inclusive of GST). It renews automatically at the end of each billing period until you cancel.
• Auto-renewal and cancellation. You can cancel anytime from the billing portal in the app. Cancelling stops future renewals and takes effect at the end of the current paid period; you keep Plus until then. We do not delete your wardrobe when you cancel - your account simply reverts to the free state.
• Refunds. Your first ten days on a paid plan are refundable on request, no questions asked. After that, paid periods are generally non-refundable except where a refund is required by law. To request one, email support@modebase.app.
• Failed payments and changes. If a payment fails we may retry it and, if it keeps failing, pause Plus features until payment succeeds; your data is kept throughout. We may change prices or plan features with reasonable notice, and any change applies from your next billing period.
• AI features consume third-party compute; we may apply fair-use and rate limits to keep the service available for everyone, and may pause AI features temporarily to protect the service.
• Your consumer rights. Nothing in these terms excludes, restricts, or modifies any right or remedy you have under the Australian Consumer Law or other laws that cannot lawfully be excluded.

6. AI-generated content: what to expect

Renders, avatar images, detected details, and extracted information are generated by AI and can be inaccurate, incomplete, or visually imperfect (for example, a render may not exactly match a garment’s true colour, cut, or fit). Avatar images are stylised representations, not accurate depictions of how clothing will fit or look on your body. Do not rely on generated images or extracted details for purchasing, sizing, resale descriptions, or any decision where accuracy matters; check the original item.

7. The service may change

Modebase is an evolving product. Features may change, be added, or be removed, and the service may be unavailable at times. We will not remove your stored content as part of ordinary feature changes, and if we ever discontinue Modebase we will give reasonable notice and an opportunity to export or retrieve your content.

8. Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies you have under the Australian Consumer Law or other laws that cannot lawfully be excluded. Our services come with guarantees that cannot be excluded under the Australian Consumer Law.

9. Disclaimers

Subject to section 8, the service is provided “as is” and “as available”, and we do not warrant that it will be uninterrupted, error-free, or that generated content will meet your expectations.

10. Liability

Subject to section 8, and to the maximum extent permitted by law:

• we are not liable for indirect or consequential loss, loss of data caused by events outside our reasonable control, or losses arising from your breach of these terms; and
• our total liability arising out of or in connection with the service is limited to the greater of (a) the amounts you paid us in the 12 months before the event giving rise to the claim, and (b) A$50.

Where liability cannot be excluded but can be limited, our liability is limited to re-supplying the service or paying the cost of re-supply.

11. Indemnity

You are responsible for the content you upload and share. You agree to indemnify us against claims by third parties arising from content you upload in breach of section 4 (for example, photos of other people uploaded without their consent), except to the extent we caused the loss.

12. Ending things

• You can delete your account at any time in the app; this permanently deletes your content as described in the Privacy Policy.
• We may suspend or terminate accounts that seriously or repeatedly breach these terms, with notice where reasonable. If we terminate without cause, we will give you reasonable opportunity to retrieve your content.

13. Changes to these terms

We may update these terms as the product evolves. For material changes we will notify you in the app or by email before they take effect; continued use after the effective date is acceptance.

14. General

These terms are governed by the laws of New South Wales, Australia, and the courts of that state have jurisdiction. If any part of these terms is unenforceable, the rest remains in effect. These terms and the Privacy Policy are the whole agreement between us about the service.

15. Contact

support@modebase.app